Tyler Young has 15+ years of experience in customer success, working across industries like finance, solar, and home services. He’s led teams of up to 70 people and brings a practical, people-first approach to both customer relationships and team leadership. His background includes time at a high-growth SaaS company that went public, giving him a front-row seat to how great service drives business success. Today, as VP of Customer Success at Applause, Tyler helps service businesses strengthen customer trust and motivate their teams to perform at their best.