Schedule of Events

Many pest management professionals are successfully using all of the tools at their disposal – from traditional to new age, digital marketing strategies – to engage and attract new prospects. But these touchpoints are just the initial steps when it comes to client acquisition. How do PMPs handle clients throughout the rest of the customer acquisition journey? Join pest control industry sales expert Patrick Quigley for the upcoming webinar “Securing, Closing and Retaining Clients for Years to Come,” sponsored by FieldRoutes. Quigley will share his experience and his advice for cultivating a long-lasting business relationship.

Brothers Bill and Drew Cowley, first-generation pest control operators, not only maintain a thriving pest and wildlife control business, but they successfully offer multiple add-on services. They’ve found that adding a related product or service to their existing business is one of the easiest ways to diversify. A true bolt-on uses the existing customers, existing marketing, existing leads, existing sales department and even existing installation equipment. In the April 17 webinar “Add-On Services: Diversification or Diversion,” Bill Cowley will take a deep dive into which bolt-on services have worked for Cowleys Pest Control and how the company made them work.

Under the direction of founder and managing partner Tim Wong, M&M Pest Control / MMPC has become a leading pest management servicing New York City and its surrounding areas. MMPC treats a full range of pests, employing the latest technologies, and adheres to the highest in hiring and training standards. Throughout the years, Wong also has refined MMPC practices to deal with the ever-evolving NYC business climate. Join Wong on April 24th for a webinar sponsored by Bill in which he will share how MMPC manages spending in a number of areas including reducing costs to improve margins; proactively assessing and mitigating risks; accurate forecasting; preparing for potential future disruptions; and more.

Rodent exclusion is a long-term, effective strategy for keeping rodents out of structures. This service requires regular inspections to verify that products are holding up — that buildings have not settled and created new gaps, and that pests have not created their own openings. It’s for these reasons that exclusion is becoming a bigger part of many PMPs’ rodent control programs. Exclusion is the centerpiece of Pleasant Grove, Utah-based Thorn Pest Solutions’ rodent control program. The company’s service professionals focus heavily on exclusion, including identifying and sealing off entry points to prevent future pest incursions. Join Kevin Thorn, owner of Thorn Pest Solutions on April 30 for the webinar “Solving Customer Rodent Issues with Exclusion,” sponsored by Xcluder. Thorn will share how rodent exclusion his benefitted his customers and company alike.

Revenue is one thing, but profit is another. How much of your company’s revenues are, or should be, making it to your bottom line? Many successful PCOs spend time and resources to make their businesses more profitable by cutting costs, focusing on profitable/popular service offerings and more. All U Need Pest Control, Fort Myers, Fla., is one of the fastest growing companies in the pest control industry, and in this webinar, the company’s director of operations, Kyle Selbach, will share what All U Need is doing to maximize profits.

Allan Draper, along with brother Brent Draper, launched Proof. Pest Control in 2015, and the company has expanded to 10 branches in seven states. Draper has helped other PCOs scale their firms by providing advice on the business side of pest control. In this webinar, sponsored by BILL, Draper will share his personal and professional journey as well as strategies for improving operational efficiencies, keeping employees and customers happy and more.

The old saying “there is no ‘I’ in team” is especially true when it comes to service industries like pest control. Getting individual personalities to function as a team is no easy task, but pest control companies that succeed reap the benefits. Cowley’s Pest Control, Farmingdale, N.J., is one such company. Co-owners Bill and Drew Cowley have built a winning team by providing employees with the tools and guidance they need to realize their fullest potential. In the Sept. 18 webinar, “Fostering Great Teamwork,” sponsored by Applause, Bill Cowley will share some of his company’s experiences when it comes to teambuilding.