Schedule of Events

PCT Business Boosters Webinar Series

2:00 PM – 3:30 PM

Maximizing Cash Flow: Key Strategies for Business Growth
Since taking over leadership of Bug Busters in Woodstock, Ga., more than 10 years ago, Court Parker has grown the company from a single office to four branch locations. Today, Bug Busters serves customers throughout the Southeast and employs nearly 80 people. One key reason for Bug Busters' success has been Parker's focus on maintaining financial health. In this webinar, sponsored by Bill, Parker will share how effective customer communication, the adoption of technology, and regular monitoring of accounts receivable have helped maximize the company’s cash flow.
Court Parker
Speaker Court Parker CEO, Bug Busters View Bio
Conner Andersen
Speaker Conner Andersen Account Executive, BILL View Bio

2:00 PM – 3:30 PM

Employee Incentives- Going Beyond the Annual Raise
Sponsored By
Join Audrey Hall, president of Eco Serve Pest Services, on April 10 for a webinar on how small businesses can use strategic incentive programs to attract and retain top talent in a competitive market. Hall will share how performance-based rewards, tenure incentives, and goal-driven bonuses can help smaller companies stand out, boost employee engagement, and improve service quality. She’ll also discuss how tying incentives to customer reviews and satisfaction can enhance company reputation and drive business growth — all without relying solely on annual raises.
Audrey Hall
Speaker Audrey Hall President, Eco Serve Pest Solutions View Bio
Andy Williamson
Speaker Andy Williamson Director of Sales, Applause View Bio

1:00 PM – 2:30 PM

Mastering Rodent Exclusion
Sponsored By
In a webinar sponsored by Xcluder, rodent control expert Matt Frye will discuss the critical role exclusion plays in preventing pest problems and improving pest management strategies. Frye will delve into the biology and behavior of mice and rats, providing a foundational understanding of where and when to implement exclusion tactics. He’ll discuss the importance of viewing structures from a rodent's perspective and how this can help identify rodent-vulnerable areas. Frye also will review products and technology PMPs can deploy for their exclusion services.
Dr. Matt Frye
Speaker Dr. Matt Frye Senior Extension Associate, New York State Integrated Pest Management, Cornell University View Bio
Ben Channon
Speaker Ben Channon National Sales Manager, Xcluder® View Bio

2:00 PM – 3:30 PM

Leveraging Operational Insights for Improved Financial Performance
Sponsored By
Concentrating on tracking and managing expenses, focusing on financial planning and projects, and improving cash flow provides PMPs with insights for improved decision-making and enhanced financial performance. Certus Pest CEO David Bradford, who specializes in bringing order in times of chaos, will share some of the lessons he's learned while helping get pest control businesses into sound financial shape in the April 29 webinar “Leveraging Operational Insights for Improved Financial Performance.”
Dave Bradford
Speaker Dave Bradford CEO, Certus Pest View Bio

2:00 PM – 3:30 PM

Creating a Culture of Engaged, High-Performing Technicians
Sponsored By
Successful pest control companies thrive by building teams of top-performing technicians who are motivated, accountable, and consistently delivering exceptional results. Debug Pest Control cultivates motivation — not through gimmicks, but by making employees feel valued, empowered, and connected to both their work and the broader community. Join Justin Rechter, director of people operations and culture at Debug Pest Control, as he shares real-world strategies and tools that drive technician performance and foster a winning culture from the inside out.